Order & Delivery
- Sign up/ Log in
- Place order
- Make payment within 24 hours
- Submit Bank-in Notification Form after you have successfully made the payment.
- Log in to check shipment status
- We are using express shipping by Pos Laju Malaysia for all our orders. However, we do offer registered parcel service for international orders which is cheaper.
- Tracking number will be provided after delivery. Please log in to your account and check your order status.
- Once you received the tracking number, please call the nearast Poslaju Center to check the delivery status. Poslaju Center numbers are available here.
- Order will be processed on the next day after receiving payment.
- For cheque deposit, we request additional 2-3 working days for cheque clearance.
- For inter-bank online transfer, please allow 1-2 working days to ensure payment is debited into our account.
Local Express Shipping by PosLaju
Destination
| Charge Rate | Transit Time
|
1st 500g | Additional 500g |
Peninsular Malaysia | RM 6.00 | RM 2.60 | Next working day |
East Malaysia | RM 9.00 | RM 5.20 |
* Delivery standard of next working day for domestic is applicable only for areas covered by Poslaju Centers. For other areas, the delivery standard is within 2 to 3 days.
International Express Shipping by EMS
Destination | Charge Rate | Transit Time |
1st 500g | 1kg | 1.5kg | 2kg |
Singapore | | | | | 2 working days |
Thailand | | | | | 3-4 working days |
Brunei | 2-3 working days |
Indonesia |
China | | | | |
Hong Kong |
Other countries | |
International Registered Air Parcel
| Charge Rate | Transit Time
|
1st 250g | Additional 250g |
Singapore | RM 22.00 / USD 6.67 | RM 2.50 / USD 0.76 | 7 working days |
Thailand | 17 working days |
Brunei | 12 working days |
Indonesia | RM 35.50 / USD 10.76 | RM 4.50 / USD 1.36 | 14-30 working days |
China | 13 working days |
Hong Kong | RM 28.50 / USD 8.64 | RM 3.50 / USD 1.06 | 7 working days |
Philippines | 15 working days |
Other countries | |
* All International orders are subject to local taxes payable upon receipt of parcel and are the responsibility of the recipient.
* All transit times are subject to Custom Clearance.
* All transit times given are in accordance with the international standard concluded by the International Bureau of the Universal Postal Union.