Order & Delivery

1. Sign up/ Log in
2. Place order
3. Make payment within 24 hours (please refer Payment Method)
4. Submit Bank-in Notification Form after you have successfully made the payment.
5. Log in to check shipment status

• We are using express shipping by Pos Laju Malaysia or Skynet (depends on area) for all our orders. However, we do offer registered parcel (eParcel)service for both domestic and international orders which is cheaper.
• Tracking number will be provided after delivery. Please log in to your account and check your order status.
• Once you received the tracking number, please call the nearast Poslaju Center or Skynet Center to check the delivery status. Poslaju Center numbers are available here, Skynet Center numbers are available here.
• Order will be processed on the next working day after receiving payment. Any delay in delivery will be informed.
• For cheque deposit, we request additional 2-3 working days for cheque clearance.
• For inter-bank online transfer, please allow 1-2 working days to ensure payment is debited into our account.
• For international order, please email your order and we will send you a paypal link for payment.

Local Express Shipping by PosLaju/ Skynet

* Delivery standard of next working day for domestic is applicable only for areas covered by Poslaju Centers. For other areas, the delivery standard is within 2 to 3 days.

International Express Shipping by EMS

International Registered Air Parcel

* All International orders will be charged 5% handling fee from total bill, and are subject to local taxes payable upon receipt of parcel and are the responsibility of the recipient.
* All transit times are subject to Custom Clearance.
* All transit times given are in accordance with the international standard concluded by the International Bureau of the Universal Postal Union.